{"id":770,"date":"2026-10-19T14:24:58","date_gmt":"2026-10-19T14:24:58","guid":{"rendered":"https:\/\/www.promail.com.tr\/bilgi-bankasi\/?p=770"},"modified":"2026-10-24T09:18:29","modified_gmt":"2026-10-24T09:18:29","slug":"yandexten-promaile-kurumsal-e-posta-tasima-rehberi-siparis-hesap-acma-uygulama-sifresi-ve-destek-talebi","status":"publish","type":"post","link":"https:\/\/www.promail.com.tr\/bilgi-bankasi\/yandexten-promaile-kurumsal-e-posta-tasima-rehberi-siparis-hesap-acma-uygulama-sifresi-ve-destek-talebi\/","title":{"rendered":"Yandex&#8217;ten ProMail&#8217;e Kurumsal E-Posta Ta\u015f\u0131ma Rehberi: Sipari\u015f, Hesap A\u00e7ma, Uygulama \u015eifresi ve Destek Talebi"},"content":{"rendered":"<p style=\"line-height: 1.8; color: #334155; margin-bottom: 18px; font-size: 15px;\">Son d\u00f6nemde Yandex 360 platformunun d\u00f6viz bazl\u0131 \u00fccretlendirme politikalar\u0131, Rusya merkezli sunucu altyap\u0131s\u0131na ba\u011fl\u0131 veri g\u00fcvenli\u011fi soru i\u015faretleri ve T\u00fcrkiye KVKK reg\u00fclasyonlar\u0131na tam uyum gereksinimi; y\u00fczlerce kurumsal firman\u0131n yerli ve g\u00fcvenli kurumsal e-posta sa\u011flay\u0131c\u0131lar\u0131na ge\u00e7i\u015fini h\u0131zland\u0131rm\u0131\u015ft\u0131r.<\/p>\n<p style=\"line-height: 1.8; color: #334155; margin-bottom: 18px; font-size: 15px;\"><a href=\"https:\/\/www.promail.com.tr\/\" target=\"_blank\" rel=\"noopener\" style=\"color: #0284c7; text-decoration: underline; font-weight: 500;\">ProMail Kurumsal E-Posta<\/a>; <strong>s\u0131f\u0131r kesinti (Zero Downtime)<\/strong> ve <strong>s\u0131f\u0131r veri kayb\u0131<\/strong> garantisiyle, Yandex \u00fczerinde birikmi\u015f t\u00fcm ge\u00e7mi\u015f e-postalar\u0131n\u0131z\u0131, gelen-giden iletilerinizi ve alt klas\u00f6r a\u011fac\u0131n\u0131z\u0131 ProMail sunucular\u0131na otomatik olarak aktar\u0131r.<\/p>\n<p style=\"line-height: 1.8; color: #334155; margin-bottom: 18px; font-size: 15px;\">Bu rehberde; ProMail sipari\u015finden ba\u015flayarak hesaplar\u0131n a\u00e7\u0131lmas\u0131, Yandex taraf\u0131nda gerekli <strong>Uygulama \u015eifresi (App Password)<\/strong> \u00fcretimi, otomatik ta\u015f\u0131ma sihirbaz\u0131 kullan\u0131m\u0131 ve destek talebi \u00fczerinden uzman ekiple ta\u015f\u0131ma ad\u0131mlar\u0131n\u0131 ele al\u0131yoruz.<\/p>\n<hr style=\"border: 0; border-top: 1px solid #e2e8f0; margin: 30px 0;\" \/>\n<h2 style=\"font-size: 22px; font-weight: 700; color: #0f172a; margin-top: 35px; margin-bottom: 15px; border-bottom: 2px solid #e2e8f0; padding-bottom: 8px;\">&#x26a1; H\u0131zl\u0131 Bak\u0131\u015f: Yandex&#8217;ten ProMail&#8217;e Ge\u00e7i\u015f Ad\u0131mlar\u0131<\/h2>\n<div class=\"table-responsive\" style=\"overflow-x: auto; margin: 25px 0;\">\n<table style=\"width: 100%; border-collapse: collapse; border: 1px solid #e2e8f0; font-size: 14px;\">\n<thead style=\"background-color: #f1f5f9; color: #1e293b;\">\n<tr>\n<th style=\"padding: 12px 14px; border: 1px solid #cbd5e1; font-weight: 600; text-align: left;\">A\u015fama<\/th>\n<th style=\"padding: 12px 14px; border: 1px solid #cbd5e1; font-weight: 600; text-align: left;\">Yap\u0131lacak \u0130\u015flem<\/th>\n<th style=\"padding: 12px 14px; border: 1px solid #cbd5e1; font-weight: 600; text-align: left;\">Kritik Nokta<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr style=\"border-bottom: 1px solid #e2e8f0;\">\n<td style=\"padding: 10px 14px; border: 1px solid #e2e8f0; color: #334155;\"><strong>1. Sipari\u015f<\/strong><\/td>\n<td style=\"padding: 10px 14px; border: 1px solid #e2e8f0; color: #334155;\"><a href=\"https:\/\/www.promail.com.tr\/\" target=\"_blank\" rel=\"noopener\" style=\"color: #0284c7; text-decoration: underline; font-weight: 500;\">promail.com.tr<\/a> \u00fczerinden kurumsal e-posta paketi se\u00e7imi<\/td>\n<td style=\"padding: 10px 14px; border: 1px solid #e2e8f0; color: #334155;\">Alan ad\u0131n\u0131z\u0131n tam ve do\u011fru girilmesi<\/td>\n<\/tr>\n<tr style=\"border-bottom: 1px solid #e2e8f0;\">\n<td style=\"padding: 10px 14px; border: 1px solid #e2e8f0; color: #334155;\"><strong>2. Hesap A\u00e7ma<\/strong><\/td>\n<td style=\"padding: 10px 14px; border: 1px solid #e2e8f0; color: #334155;\">ProMail M\u00fc\u015fteri Panelinde ayn\u0131 posta kutular\u0131n\u0131 tan\u0131mlama<\/td>\n<td style=\"padding: 10px 14px; border: 1px solid #e2e8f0; color: #334155;\">Yandex&#8217;teki adreslerle isimlerin birebir e\u015fle\u015fmesi<\/td>\n<\/tr>\n<tr style=\"border-bottom: 1px solid #e2e8f0;\">\n<td style=\"padding: 10px 14px; border: 1px solid #e2e8f0; color: #334155;\"><strong>3. Yandex \u0130zni<\/strong><\/td>\n<td style=\"padding: 10px 14px; border: 1px solid #e2e8f0; color: #334155;\">Yandex ID \u00fczerinden 16 haneli <strong>Uygulama \u015eifresi<\/strong> \u00fcretme<\/td>\n<td style=\"padding: 10px 14px; border: 1px solid #e2e8f0; color: #334155;\">Normal Yandex \u015fifresi yerine \u00f6zel API \u015fifresi kullan\u0131m\u0131<\/td>\n<\/tr>\n<tr style=\"border-bottom: 1px solid #e2e8f0;\">\n<td style=\"padding: 10px 14px; border: 1px solid #e2e8f0; color: #334155;\"><strong>4. Ta\u015f\u0131ma Ba\u015flatma<\/strong><\/td>\n<td style=\"padding: 10px 14px; border: 1px solid #e2e8f0; color: #334155;\">Paneldeki <strong>Mailbox Ta\u015f\u0131<\/strong> sihirbaz\u0131 veya <strong>Destek Talebi<\/strong> ile aktar\u0131m<\/td>\n<td style=\"padding: 10px 14px; border: 1px solid #e2e8f0; color: #334155;\">IMAP (<code style=\"background: #f1f5f9; color: #0284c7; padding: 2px 6px; border-radius: 4px; font-size: 13px; font-family: monospace;\">imap.yandex.com:993<\/code>) ba\u011flant\u0131s\u0131<\/td>\n<\/tr>\n<tr style=\"border-bottom: 1px solid #e2e8f0;\">\n<td style=\"padding: 10px 14px; border: 1px solid #e2e8f0; color: #334155;\"><strong>5. DNS Y\u00f6nlendirme<\/strong><\/td>\n<td style=\"padding: 10px 14px; border: 1px solid #e2e8f0; color: #334155;\">MX ve SPF kay\u0131tlar\u0131n\u0131 ProMail&#8217;e y\u00f6nlendirme<\/td>\n<td style=\"padding: 10px 14px; border: 1px solid #e2e8f0; color: #334155;\">Kesintisiz ge\u00e7i\u015f ve yeni maillerin ProMail&#8217;e akmas\u0131<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<hr style=\"border: 0; border-top: 1px solid #e2e8f0; margin: 30px 0;\" \/>\n<h2 style=\"font-size: 22px; font-weight: 700; color: #0f172a; margin-top: 35px; margin-bottom: 15px; border-bottom: 2px solid #e2e8f0; padding-bottom: 8px;\">1. A\u015fama: ProMail Sipari\u015fi ve Paket Se\u00e7imi<\/h2>\n<ol style=\"margin: 15px 0 20px 25px; line-height: 1.8; color: #334155;\">\n<li><a href=\"https:\/\/www.promail.com.tr\/\" target=\"_blank\" rel=\"noopener\" style=\"color: #0284c7; text-decoration: underline; font-weight: 500;\">ProMail Kurumsal E-Posta<\/a> ana sayfas\u0131na gidin.<\/li>\n<li>Firman\u0131z\u0131n e-posta hesab\u0131 say\u0131s\u0131na ve kota ihtiyac\u0131na g\u00f6re <strong>Standart Kurumsal E-posta<\/strong> veya <strong>Havuz Kotal\u0131 ProMail Flex<\/strong> paketlerinden birini se\u00e7in.<\/li>\n<li>Sipari\u015f ad\u0131m\u0131nda <strong>&#8220;Mevcut alan ad\u0131m\u0131 kullanaca\u011f\u0131m&#8221;<\/strong> se\u00e7ene\u011fini i\u015faretleyerek \u015firket alan ad\u0131n\u0131z\u0131 (\u00d6rn: <code style=\"background: #f1f5f9; color: #0284c7; padding: 2px 6px; border-radius: 4px; font-size: 13px; font-family: monospace;\">ornekalanadi.com<\/code>) yaz\u0131n.<\/li>\n<li>\u00d6deme i\u015flemini tamamlad\u0131ktan sonra <a href=\"https:\/\/www.promail.com.tr\/musteri-paneli\/\" target=\"_blank\" rel=\"noopener\" style=\"color: #0284c7; text-decoration: underline; font-weight: 500;\">ProMail M\u00fc\u015fteri Paneli<\/a>&#8216;ne an\u0131nda eri\u015fim sa\u011flars\u0131n\u0131z.<\/li>\n<\/ol>\n<hr style=\"border: 0; border-top: 1px solid #e2e8f0; margin: 30px 0;\" \/>\n<h2 style=\"font-size: 22px; font-weight: 700; color: #0f172a; margin-top: 35px; margin-bottom: 15px; border-bottom: 2px solid #e2e8f0; padding-bottom: 8px;\">2. A\u015fama: ProMail Panelinde E-Posta Hesaplar\u0131n\u0131n A\u00e7\u0131lmas\u0131<\/h2>\n<p style=\"line-height: 1.8; color: #334155; margin-bottom: 18px; font-size: 15px;\">Ge\u00e7i\u015f s\u00fcrecinde hi\u00e7bir e-posta trafi\u011finin aksamamas\u0131 i\u00e7in, DNS y\u00f6nlendirmesi yap\u0131lmadan \u00f6nce Yandex&#8217;teki e-posta adreslerinizin ProMail panelinde haz\u0131r bulunmas\u0131 \u015fartt\u0131r:<\/p>\n<ol style=\"margin: 15px 0 20px 25px; line-height: 1.8; color: #334155;\">\n<li><a href=\"https:\/\/www.promail.com.tr\/musteri-paneli\/\" target=\"_blank\" rel=\"noopener\" style=\"color: #0284c7; text-decoration: underline; font-weight: 500;\">ProMail M\u00fc\u015fteri Paneli<\/a>&#8216;ne giri\u015f yap\u0131n.<\/li>\n<li><strong>Hizmetlerim<\/strong> men\u00fcs\u00fcnden e-posta paketinizi se\u00e7in.<\/li>\n<li>Sol men\u00fcdeki <strong>&#8220;Yeni Hesap Ekle&#8221;<\/strong> ba\u011flant\u0131s\u0131na t\u0131klay\u0131n.<\/li>\n<li>Yandex&#8217;te kulland\u0131\u011f\u0131n\u0131z her bir personelin e-posta adresini (\u00d6rn: <code style=\"background: #f1f5f9; color: #0284c7; padding: 2px 6px; border-radius: 4px; font-size: 13px; font-family: monospace;\">ahmet.yilmaz@ornekalanadi.com<\/code>, <code style=\"background: #f1f5f9; color: #0284c7; padding: 2px 6px; border-radius: 4px; font-size: 13px; font-family: monospace;\">muhasebe@ornekalanadi.com<\/code>) ve yeni kurumsal \u015fifrelerini belirleyip hesaplar\u0131 olu\u015fturun.<\/li>\n<\/ol>\n<div style=\"background-color: #eff6ff; border-left: 4px solid #3b82f6; color: #1e40af; padding: 16px 20px; border-radius: 6px; margin: 25px 0; font-size: 14px; line-height: 1.6;\"><strong>[NOTE]<\/strong> ProMail \u00fczerinde hesap a\u00e7t\u0131\u011f\u0131n\u0131zda alan ad\u0131n\u0131z hen\u00fcz Yandex&#8217;e ba\u011fl\u0131 oldu\u011fu i\u00e7in mevcut e-posta al\u0131\u015fveri\u015finiz etkilenmez. Bu i\u015flem yaln\u0131zca ta\u015f\u0131man\u0131n yap\u0131laca\u011f\u0131 hedef posta kutular\u0131n\u0131 haz\u0131rlar.<\/div>\n<hr style=\"border: 0; border-top: 1px solid #e2e8f0; margin: 30px 0;\" \/>\n<h2 style=\"font-size: 22px; font-weight: 700; color: #0f172a; margin-top: 35px; margin-bottom: 15px; border-bottom: 2px solid #e2e8f0; padding-bottom: 8px;\">3. A\u015fama: Yandex Taraf\u0131nda &#8220;Uygulama \u015eifresi&#8221; (App Password) \u00dcretme<\/h2>\n<p style=\"line-height: 1.8; color: #334155; margin-bottom: 18px; font-size: 15px;\">Yandex g\u00fcvenlik politikalar\u0131 ve \u0130ki Ad\u0131ml\u0131 Do\u011frulama (2FA) nedeniyle, harici bir sunucunun eski maillerinizi IMAP protokol\u00fcyle \u00e7ekebilmesi i\u00e7in <strong>normal hesap \u015fifreniz g\u00fcvenlik sebebiyle kabul edilmez<\/strong>. Her kullan\u0131c\u0131 i\u00e7in 16 haneli \u00f6zel bir <strong>Uygulama \u015eifresi<\/strong> al\u0131nmal\u0131d\u0131r.<\/p>\n<p style=\"text-align: center; margin: 30px 0;\"><img decoding=\"async\" class=\"aligncenter size-full wp-image\" src=\"https:\/\/www.promail.com.tr\/bilgi-bankasi\/wp-content\/uploads\/2026\/10\/yandex_kurumsal_uygulama_sifresi_adimlari_v13.png\" alt=\"Yandex Kurumsal Uygulama \u015eifresi Alma Ad\u0131mlar\u0131\" style=\"max-width: 100%; height: auto; border-radius: 8px; box-shadow: 0 4px 16px rgba(0,0,0,0.08); border: 1px solid #e2e8f0;\" \/><\/p>\n<p style=\"line-height: 1.8; color: #334155; margin-bottom: 18px; font-size: 15px;\"><em>G\u00f6rsel 1: Yandex ID G\u00fcvenlik men\u00fcs\u00fcnden IMAP veri aktar\u0131m\u0131 i\u00e7in Uygulama \u015eifresi \u00fcretme ad\u0131mlar\u0131.<\/em><\/p>\n<h3 style=\"font-size: 18px; font-weight: 600; color: #1e293b; margin-top: 25px; margin-bottom: 12px;\">Ad\u0131m Ad\u0131m Yandex Uygulama \u015eifresi Nas\u0131l Al\u0131n\u0131r?<\/h3>\n<ol style=\"margin: 15px 0 20px 25px; line-height: 1.8; color: #334155;\">\n<li><strong>Yandex ID Giri\u015fi:<\/strong> Taray\u0131c\u0131n\u0131zda <a href=\"https:\/\/id.yandex.com\" target=\"_blank\" rel=\"noopener\" style=\"color: #0284c7; text-decoration: underline; font-weight: 500;\">id.yandex.com<\/a> adresini a\u00e7\u0131n ve kurumsal e-posta adresiniz ile \u015fifrenizi girin.<\/li>\n<li><strong>G\u00fcvenlik B\u00f6l\u00fcm\u00fc:<\/strong> Sol men\u00fcdeki <strong>&#8220;G\u00fcvenlik&#8221;<\/strong> sekmesine t\u0131klay\u0131n.<\/li>\n<li><strong>Parolalar ve Yetkilendirme:<\/strong> Sayfay\u0131 a\u015fa\u011f\u0131 kayd\u0131rarak <strong>&#8220;Uygulama parolalar\u0131&#8221; (veya Uygulama \u015eifreleri)<\/strong> b\u00f6l\u00fcm\u00fcn\u00fc se\u00e7in.<\/li>\n<li><strong>Uygulama T\u00fcr\u00fc:<\/strong> A\u00e7\u0131lan pencerede uygulama t\u00fcr\u00fc olarak <strong>&#8220;Posta&#8221; (Mail)<\/strong> se\u00e7ene\u011fini i\u015faretleyin.<\/li>\n<li><strong>\u0130sim Belirleme:<\/strong> \u015eifreye bir etiket verin (\u00d6rn: <em>ProMail Aktar\u0131m\u0131<\/em>).<\/li>\n<li><strong>\u015eifreyi Kopyalama:<\/strong> Yandex size <code style=\"background: #f1f5f9; color: #0284c7; padding: 2px 6px; border-radius: 4px; font-size: 13px; font-family: monospace;\">ypwd1234abcd5678<\/code> \u015feklinde 16 karakterlik tek kullan\u0131ml\u0131k bir \u015fifre \u00fcretecektir. Bu \u015fifreyi kopyalay\u0131n.<\/li>\n<\/ol>\n<div style=\"background-color: #fefce8; border-left: 4px solid #eab308; color: #854d0e; padding: 16px 20px; border-radius: 6px; margin: 25px 0; font-size: 14px; line-height: 1.6;\"><strong>[IMPORTANT]<\/strong> <strong>G\u00fcvenlik G\u00fcvencesi:<\/strong> Bu uygulama \u015fifresi yaln\u0131zca e-postalar\u0131n IMAP \u00fczerinden okunmas\u0131n\u0131 sa\u011flar; ana Yandex hesab\u0131n\u0131z\u0131n \u015fifresini de\u011fi\u015ftirmez ve ki\u015fisel hesap yetkilerini tehlikeye atmaz.<\/div>\n<hr style=\"border: 0; border-top: 1px solid #e2e8f0; margin: 30px 0;\" \/>\n<h2 style=\"font-size: 22px; font-weight: 700; color: #0f172a; margin-top: 35px; margin-bottom: 15px; border-bottom: 2px solid #e2e8f0; padding-bottom: 8px;\">4. A\u015fama: Mail Verilerini ProMail&#8217;e Ta\u015f\u0131ma<\/h2>\n<p style=\"line-height: 1.8; color: #334155; margin-bottom: 18px; font-size: 15px;\">ProMail, verilerinizi aktarman\u0131z i\u00e7in iki esnek y\u00f6ntem sunar:<\/p>\n<h3 style=\"font-size: 18px; font-weight: 600; color: #1e293b; margin-top: 25px; margin-bottom: 12px;\">Y\u00f6ntem A: Otomatik &#8220;Mailbox Ta\u015f\u0131&#8221; Sihirbaz\u0131 ile Kendin Ta\u015f\u0131<\/h3>\n<p style=\"line-height: 1.8; color: #334155; margin-bottom: 18px; font-size: 15px;\">\u015eirketinizde az say\u0131da hesap varsa, M\u00fc\u015fteri Paneli&#8217;ndeki dahili sihirbazla i\u015flemi saniyeler i\u00e7inde ba\u015flatabilirsiniz:<\/p>\n<ol style=\"margin: 15px 0 20px 25px; line-height: 1.8; color: #334155;\">\n<li>ProMail M\u00fc\u015fteri Paneli&#8217;nde hizmet detaylar\u0131na girip sol men\u00fcdeki <strong>&#8220;Mailbox Ta\u015f\u0131&#8221;<\/strong> se\u00e7ene\u011fine t\u0131klay\u0131n.<\/li>\n<li>Parametreleri doldurun:<\/li>\n<ul style=\"margin: 15px 0 20px 25px; line-height: 1.8; color: #334155;\">\n<li><strong>Y\u00f6ntem:<\/strong> <code style=\"background: #f1f5f9; color: #0284c7; padding: 2px 6px; border-radius: 4px; font-size: 13px; font-family: monospace;\">IMAP<\/code><\/li>\n<li><strong>Kaynak Sunucu:<\/strong> <code style=\"background: #f1f5f9; color: #0284c7; padding: 2px 6px; border-radius: 4px; font-size: 13px; font-family: monospace;\">imap.yandex.com<\/code><\/li>\n<li><strong>Port:<\/strong> <code style=\"background: #f1f5f9; color: #0284c7; padding: 2px 6px; border-radius: 4px; font-size: 13px; font-family: monospace;\">993<\/code><\/li>\n<li><strong>\u015eifreleme:<\/strong> <code style=\"background: #f1f5f9; color: #0284c7; padding: 2px 6px; border-radius: 4px; font-size: 13px; font-family: monospace;\">SSL\/TLS<\/code><\/li>\n<\/ul>\n<li>Alttaki e\u015fle\u015ftirme tablosunda her sat\u0131r i\u00e7in:<\/li>\n<ul style=\"margin: 15px 0 20px 25px; line-height: 1.8; color: #334155;\">\n<li><strong>Kaynak Kullan\u0131c\u0131 Ad\u0131:<\/strong> Yandex kurumsal e-posta adresi (\u00d6rn: <code style=\"background: #f1f5f9; color: #0284c7; padding: 2px 6px; border-radius: 4px; font-size: 13px; font-family: monospace;\">ahmet.yilmaz@ornekalanadi.com<\/code>)<\/li>\n<li><strong>Kaynak \u015eifre:<\/strong> Yandex&#8217;ten ald\u0131\u011f\u0131n\u0131z 16 haneli <strong>Uygulama \u015eifresi<\/strong><\/li>\n<li><strong>Hedef Posta Kutusu:<\/strong> ProMail&#8217;deki ilgili hesap<\/li>\n<\/ul>\n<li><strong><code style=\"background: #f1f5f9; color: #0284c7; padding: 2px 6px; border-radius: 4px; font-size: 13px; font-family: monospace;\">[ \u00d6n Kontrol\u00fc Ba\u015flat ]<\/code><\/strong> butonuna basarak ba\u011flant\u0131y\u0131 test edin ve onay vererek aktar\u0131m\u0131 canl\u0131ya al\u0131n.<\/li>\n<\/ol>\n<p style=\"text-align: center; margin: 30px 0;\"><img decoding=\"async\" class=\"aligncenter size-full wp-image\" src=\"https:\/\/www.promail.com.tr\/bilgi-bankasi\/wp-content\/uploads\/2026\/10\/musteri_paneli_yandex_mail_tasima_sihirbazi_v13.png\" alt=\"ProMail M\u00fc\u015fteri Paneli Yandex Mail Ta\u015f\u0131ma Sihirbaz\u0131\" style=\"max-width: 100%; height: auto; border-radius: 8px; box-shadow: 0 4px 16px rgba(0,0,0,0.08); border: 1px solid #e2e8f0;\" \/><\/p>\n<p style=\"line-height: 1.8; color: #334155; margin-bottom: 18px; font-size: 15px;\"><em>G\u00f6rsel 2: ProMail M\u00fc\u015fteri Paneli dahili e-posta ta\u015f\u0131ma sihirbaz\u0131 ve Yandex IMAP e\u015fle\u015ftirme ekran\u0131.<\/em><\/p>\n<hr style=\"border: 0; border-top: 1px solid #e2e8f0; margin: 30px 0;\" \/>\n<h3 style=\"font-size: 18px; font-weight: 600; color: #1e293b; margin-top: 25px; margin-bottom: 12px;\">Y\u00f6ntem B: Destek Talebi A\u00e7arak Uzman Ekiple Ta\u015f\u0131ma (\u00d6nerilen)<\/h3>\n<p style=\"line-height: 1.8; color: #334155; margin-bottom: 18px; font-size: 15px;\">E\u011fer \u00e7ok say\u0131da e-posta hesab\u0131n\u0131z varsa veya s\u00fcreci ba\u015ftan sona ProMail sistem m\u00fchendislerinin y\u00f6netmesini isterseniz, panel \u00fczerinden bir destek bileti a\u00e7man\u0131z yeterlidir:<\/p>\n<ol style=\"margin: 15px 0 20px 25px; line-height: 1.8; color: #334155;\">\n<li><a href=\"https:\/\/www.promail.com.tr\/musteri-paneli\/\" target=\"_blank\" rel=\"noopener\" style=\"color: #0284c7; text-decoration: underline; font-weight: 500;\">ProMail M\u00fc\u015fteri Paneli<\/a>&#8216;nde \u00fcstteki <strong>Teknik Destek<\/strong> men\u00fcs\u00fcnden <strong>&#8220;Yeni Destek Talebi&#8221;<\/strong> sayfas\u0131na gidin.<\/li>\n<li>Departman olarak <strong>&#8220;Destek Ekibi&#8221;<\/strong>ni, \u0130li\u015fkili Hizmet olarak e-posta paketinizi se\u00e7in.<\/li>\n<li>Ba\u015fl\u0131k olarak: <code style=\"background: #f1f5f9; color: #0284c7; padding: 2px 6px; border-radius: 4px; font-size: 13px; font-family: monospace;\">Yandex Kurumsal Mail Ta\u015f\u0131ma Talebi (ornekalanadi.com)<\/code> yaz\u0131n.<\/li>\n<li>Mesaj g\u00f6vdesine a\u015fa\u011f\u0131daki standart \u015fablonu yap\u0131\u015ft\u0131r\u0131p bilgilerinizi doldurun:<\/li>\n<\/ol>\n<pre style=\"background: #1e293b; color: #f8fafc; padding: 15px; border-radius: 6px; overflow-x: auto;\"><code>Merhaba ProMail Destek Ekibi,\n\nYandex 360 \u00fczerinden ProMail altyap\u0131s\u0131na ge\u00e7i\u015f yapmak istiyoruz. Alan ad\u0131m\u0131za ait posta kutular\u0131n\u0131 ProMail M\u00fc\u015fteri Paneli \u00fczerinde a\u00e7t\u0131k.\n\nEski e-posta verilerimizin (Gelen, Giden, Klas\u00f6rler) aktar\u0131m\u0131 i\u00e7in sunucu ve kullan\u0131c\u0131 bilgileri a\u015fa\u011f\u0131daki gibidir:\n\nKaynak Sunucu: imap.yandex.com (Port: 993 SSL)\nAlan Ad\u0131: ornekalanadi.com\n\nHesap Listesi & Yandex Uygulama \u015eifreleri:\n1. ahmet.yilmaz@ornekalanadi.com | Yandex Uygulama \u015eifresi: ypwd1234abcd5678\n2. mehmet.kaya@ornekalanadi.com | Yandex Uygulama \u015eifresi: ypwd8765dcba4321\n3. muhasebe@ornekalanadi.com    | Yandex Uygulama \u015eifresi: ypwd9988aabbccdd\n\nGerekli kontrollerin yap\u0131larak ta\u015f\u0131ma i\u015fleminin ba\u015flat\u0131lmas\u0131n\u0131 ve tamamland\u0131\u011f\u0131nda taraf\u0131m\u0131za bilgi verilmesini rica ederiz.<\/code><\/pre>\n<p style=\"line-height: 1.8; color: #334155; margin-bottom: 18px; font-size: 15px;\"><em>(\u00c7ok say\u0131da hesap i\u00e7in bu listeyi <code style=\"background: #f1f5f9; color: #0284c7; padding: 2px 6px; border-radius: 4px; font-size: 13px; font-family: monospace;\">.xlsx<\/code> veya <code style=\"background: #f1f5f9; color: #0284c7; padding: 2px 6px; border-radius: 4px; font-size: 13px; font-family: monospace;\">.csv<\/code> dosyas\u0131 olarak destek talebine dosya eki \u015feklinde ekleyebilirsiniz.)<\/em><\/p>\n<p style=\"text-align: center; margin: 30px 0;\"><img decoding=\"async\" class=\"aligncenter size-full wp-image\" src=\"https:\/\/www.promail.com.tr\/bilgi-bankasi\/wp-content\/uploads\/2026\/10\/musteri_paneli_destek_talebi_mail_tasima_v13.png\" alt=\"ProMail Destek Talebi ile Mail Ta\u015f\u0131ma Format\u0131\" style=\"max-width: 100%; height: auto; border-radius: 8px; box-shadow: 0 4px 16px rgba(0,0,0,0.08); border: 1px solid #e2e8f0;\" \/><\/p>\n<p style=\"line-height: 1.8; color: #334155; margin-bottom: 18px; font-size: 15px;\"><em>G\u00f6rsel 3: ProMail M\u00fc\u015fteri Paneli \u00fczerinden Yandex veri ta\u015f\u0131mas\u0131 i\u00e7in destek talebi olu\u015fturma format\u0131.<\/em><\/p>\n<p style=\"line-height: 1.8; color: #334155; margin-bottom: 18px; font-size: 15px;\">ProMail m\u00fchendisleri talebinizi ald\u0131\u011f\u0131nda arka plan veri aktar\u0131m motorunu \u00e7al\u0131\u015ft\u0131r\u0131r ve gigabaytlarca posta verisini sunucudan sunucuya y\u00fcksek h\u0131zl\u0131 fiber hat \u00fczerinden aktar\u0131r.<\/p>\n<hr style=\"border: 0; border-top: 1px solid #e2e8f0; margin: 30px 0;\" \/>\n<h2 style=\"font-size: 22px; font-weight: 700; color: #0f172a; margin-top: 35px; margin-bottom: 15px; border-bottom: 2px solid #e2e8f0; padding-bottom: 8px;\">5. A\u015fama: DNS Y\u00f6nlendirmesi ve Kesintisiz Ge\u00e7i\u015f<\/h2>\n<p style=\"line-height: 1.8; color: #334155; margin-bottom: 18px; font-size: 15px;\">Eski postalar ProMail&#8217;e aktar\u0131l\u0131rken veya aktar\u0131m tamamland\u0131\u011f\u0131nda, alan ad\u0131n\u0131z\u0131n DNS y\u00f6netim paneline (Cloudflare, cPanel, Plesk, Natro, Turhost vb.) giderek yeni e-posta trafi\u011fini ProMail&#8217;e y\u00f6nlendirin:<\/p>\n<h3 style=\"font-size: 18px; font-weight: 600; color: #1e293b; margin-top: 25px; margin-bottom: 12px;\">1. MX Kay\u0131tlar\u0131 (Gelen Posta Yolu)<\/h3>\n<ul style=\"margin: 15px 0 20px 25px; line-height: 1.8; color: #334155;\">\n<li>\u00d6ncelik <code style=\"background: #f1f5f9; color: #0284c7; padding: 2px 6px; border-radius: 4px; font-size: 13px; font-family: monospace;\">10<\/code> \u2794 <code style=\"background: #f1f5f9; color: #0284c7; padding: 2px 6px; border-radius: 4px; font-size: 13px; font-family: monospace;\">mx1.promail.com.tr<\/code><\/li>\n<li>\u00d6ncelik <code style=\"background: #f1f5f9; color: #0284c7; padding: 2px 6px; border-radius: 4px; font-size: 13px; font-family: monospace;\">20<\/code> \u2794 <code style=\"background: #f1f5f9; color: #0284c7; padding: 2px 6px; border-radius: 4px; font-size: 13px; font-family: monospace;\">mx2.promail.com.tr<\/code><\/li>\n<\/ul>\n<p style=\"line-height: 1.8; color: #334155; margin-bottom: 18px; font-size: 15px;\"><em>(Eski Yandex <code style=\"background: #f1f5f9; color: #0284c7; padding: 2px 6px; border-radius: 4px; font-size: 13px; font-family: monospace;\">mx.yandex.net<\/code> kayd\u0131n\u0131 silin).<\/em><\/p>\n<h3 style=\"font-size: 18px; font-weight: 600; color: #1e293b; margin-top: 25px; margin-bottom: 12px;\">2. SPF Kayd\u0131 (Spam G\u00fcvenli\u011fi)<\/h3>\n<pre style=\"background: #1e293b; color: #f8fafc; padding: 15px; border-radius: 6px; overflow-x: auto;\"><code>v=spf1 include:_spf.promail.com.tr ~all<\/code><\/pre>\n<h3 style=\"font-size: 18px; font-weight: 600; color: #1e293b; margin-top: 25px; margin-bottom: 12px;\">3. CNAME Kay\u0131tlar\u0131<\/h3>\n<ul style=\"margin: 15px 0 20px 25px; line-height: 1.8; color: #334155;\">\n<li><code style=\"background: #f1f5f9; color: #0284c7; padding: 2px 6px; border-radius: 4px; font-size: 13px; font-family: monospace;\">mail<\/code> \u2794 <code style=\"background: #f1f5f9; color: #0284c7; padding: 2px 6px; border-radius: 4px; font-size: 13px; font-family: monospace;\">[sunucunuz].promail.com.tr<\/code><\/li>\n<li><code style=\"background: #f1f5f9; color: #0284c7; padding: 2px 6px; border-radius: 4px; font-size: 13px; font-family: monospace;\">webmail<\/code> \u2794 <code style=\"background: #f1f5f9; color: #0284c7; padding: 2px 6px; border-radius: 4px; font-size: 13px; font-family: monospace;\">[sunucunuz].promail.com.tr<\/code><\/li>\n<li><code style=\"background: #f1f5f9; color: #0284c7; padding: 2px 6px; border-radius: 4px; font-size: 13px; font-family: monospace;\">autodiscover<\/code> \u2794 <code style=\"background: #f1f5f9; color: #0284c7; padding: 2px 6px; border-radius: 4px; font-size: 13px; font-family: monospace;\">[sunucunuz].promail.com.tr<\/code><\/li>\n<\/ul>\n<h3 style=\"font-size: 18px; font-weight: 600; color: #1e293b; margin-top: 25px; margin-bottom: 12px;\">&#x1f504; Delta (Son Fark) Senkronizasyonu<\/h3>\n<p style=\"line-height: 1.8; color: #334155; margin-bottom: 18px; font-size: 15px;\">DNS kay\u0131tlar\u0131 g\u00fcncellendi\u011finde t\u00fcm d\u00fcnya genelinde yay\u0131lmas\u0131 (propagation) birka\u00e7 saat s\u00fcrebilir. Bu esnada eski Yandex sunucusuna d\u00fc\u015fen son dakikadaki maillerin de kaybolmamas\u0131 i\u00e7in, ProMail m\u00fchendisleri ge\u00e7i\u015f tamamland\u0131ktan sonra bir kez daha <strong>Delta Senkronizasyonu<\/strong> \u00e7al\u0131\u015ft\u0131rarak son iletileri de \u00e7eker. B\u00f6ylece <strong>tek bir e-posta dahi kaybolmaz<\/strong>.<\/p>\n<hr style=\"border: 0; border-top: 1px solid #e2e8f0; margin: 30px 0;\" \/>\n<h2 style=\"font-size: 22px; font-weight: 700; color: #0f172a; margin-top: 35px; margin-bottom: 15px; border-bottom: 2px solid #e2e8f0; padding-bottom: 8px;\">&#x1f4a1; S\u0131k\u00e7a Sorulan Sorular (SSS)<\/h2>\n<h3 style=\"font-size: 18px; font-weight: 600; color: #1e293b; margin-top: 25px; margin-bottom: 12px;\">Ta\u015f\u0131ma esnas\u0131nda e-posta al\u0131p g\u00f6ndermeye devam edebilir miyiz?<\/h3>\n<p style=\"line-height: 1.8; color: #334155; margin-bottom: 18px; font-size: 15px;\">Evet! Ta\u015f\u0131ma i\u015flemi arka planda sunucular aras\u0131 kopyalama y\u00f6ntemiyle yap\u0131l\u0131r. Mevcut Yandex gelen kutunuz kesintiye u\u011framaz; m\u00fc\u015fterilerinizle e-posta trafi\u011finiz 7\/24 devam eder.<\/p>\n<h3 style=\"font-size: 18px; font-weight: 600; color: #1e293b; margin-top: 25px; margin-bottom: 12px;\">Yandex&#8217;teki giden postalar\u0131m ve \u00f6zel a\u00e7t\u0131\u011f\u0131m klas\u00f6rler de ta\u015f\u0131n\u0131r m\u0131?<\/h3>\n<p style=\"line-height: 1.8; color: #334155; margin-bottom: 18px; font-size: 15px;\">Evet. IMAP protokol\u00fc klas\u00f6r yap\u0131s\u0131n\u0131 destekler. Gelen Kutusu (Inbox), G\u00f6nderilmi\u015f \u00d6\u011feler (Sent), Taslaklar ve a\u00e7t\u0131\u011f\u0131n\u0131z t\u00fcm alt klas\u00f6rler eksiksiz olarak ProMail Webmail aray\u00fcz\u00fcne ta\u015f\u0131n\u0131r.<\/p>\n<h3 style=\"font-size: 18px; font-weight: 600; color: #1e293b; margin-top: 25px; margin-bottom: 12px;\">Yandex uygulama \u015fifresi neden zorunludur?<\/h3>\n<p style=\"line-height: 1.8; color: #334155; margin-bottom: 18px; font-size: 15px;\">Yandex, g\u00fcvenlik ve 2FA nedeniyle d\u0131\u015f sunucular\u0131n do\u011frudan hesap parolas\u0131yla IMAP oturumu a\u00e7mas\u0131na izin vermez. 16 haneli uygulama \u015fifresi hem g\u00fcvenli\u011finizi korur hem de aktar\u0131m\u0131n kesintisiz y\u00fcr\u00fcmesini sa\u011flar.<\/p>\n<h3 style=\"font-size: 18px; font-weight: 600; color: #1e293b; margin-top: 25px; margin-bottom: 12px;\">Ta\u015f\u0131ma i\u015flemi ne kadar s\u00fcrer?<\/h3>\n<p style=\"line-height: 1.8; color: #334155; margin-bottom: 18px; font-size: 15px;\">E-posta ta\u015f\u0131ma s\u00fcresi sabit bir s\u00fcreye ba\u011fl\u0131 olmay\u0131p tamamen \u015fu teknik fakt\u00f6rlere g\u00f6re de\u011fi\u015fkenlik g\u00f6sterir:<\/p>\n<ul style=\"margin: 15px 0 20px 25px; line-height: 1.8; color: #334155;\">\n<li><strong>Kaynak E-Posta Sunucusunun (Yandex vb.) Veri Aktarma H\u0131z\u0131:<\/strong> Kar\u015f\u0131 sunucunun anl\u0131k yo\u011funlu\u011fu ve harici IMAP ba\u011flant\u0131lar\u0131na uygulad\u0131\u011f\u0131 indirme bant geni\u015fli\u011fi limitleri (rate limit \/ throttling),<\/li>\n<li><strong>Toplam E-Posta Adedi:<\/strong> \u00d6rne\u011fin 100.000 adet e-postan\u0131n tek tek do\u011frulan\u0131p ta\u015f\u0131nmas\u0131, her ileti i\u00e7in ayr\u0131 IMAP protokol el s\u0131k\u0131\u015fmas\u0131 gerektirdi\u011finden s\u00fcre\u00e7 \u00fczerinde belirleyicidir,<\/li>\n<li><strong>Posta Kutular\u0131n\u0131n Toplam Boyutu (GB):<\/strong> Posta kutular\u0131ndaki gigabaytlarca veri, y\u00fcksek \u00e7\u00f6z\u00fcn\u00fcrl\u00fckl\u00fc ekler ve ar\u015fivler aktar\u0131m s\u00fcresini do\u011frudan etkiler.<\/li>\n<\/ul>\n<p style=\"line-height: 1.8; color: #334155; margin-bottom: 18px; font-size: 15px;\">ProMail y\u00fcksek h\u0131zl\u0131 veri merkezi omurgas\u0131, verileri kar\u015f\u0131 sunucunun izin verdi\u011fi en y\u00fcksek h\u0131zda \u00e7eker. Ta\u015f\u0131ma i\u015flemi arka planda kesintisiz y\u00fcr\u00fct\u00fcld\u00fc\u011f\u00fc i\u00e7in s\u00fcre ne olursa olsun mevcut e-posta al\u0131\u015fveri\u015finiz kesinlikle aksamaz.<\/p>\n<hr style=\"border: 0; border-top: 1px solid #e2e8f0; margin: 30px 0;\" \/>\n<h2 style=\"font-size: 22px; font-weight: 700; color: #0f172a; margin-top: 35px; margin-bottom: 15px; border-bottom: 2px solid #e2e8f0; padding-bottom: 8px;\">&#x1f517; \u0130lgili Rehberler ve Ba\u011flant\u0131lar<\/h2>\n<ul style=\"margin: 15px 0 20px 25px; line-height: 1.8; color: #334155;\">\n<li><a href=\"https:\/\/www.promail.com.tr\/bilgi-bankasi\/yeni-e-posta-hesabi-olusturma-yeni-hesap-ekle\/\" target=\"_blank\" rel=\"noopener\" style=\"color: #0284c7; text-decoration: underline; font-weight: 500;\">E-Posta Hesap Y\u00f6netimi ve Kota Ayarlar\u0131<\/a><\/li>\n<li><a href=\"https:\/\/www.promail.com.tr\/bilgi-bankasi\/promail-dns-bilgileri-dns-kayitlarini-goruntuleme-kopyalama-ve-uygulama\/\" target=\"_blank\" rel=\"noopener\" style=\"color: #0284c7; text-decoration: underline; font-weight: 500;\">ProMail DNS Bilgileri ve Canl\u0131 DNS Te\u015fhisi<\/a><\/li>\n<li><a href=\"https:\/\/www.promail.com.tr\/bilgi-bankasi\/outlook-2016-2019-2021-microsoft-365-imap-kurulumu\/\" target=\"_blank\" rel=\"noopener\" style=\"color: #0284c7; text-decoration: underline; font-weight: 500;\">Windows Outlook IMAP Kurulum Rehberi<\/a><\/li>\n<li><a href=\"https:\/\/www.promail.com.tr\/\" target=\"_blank\" rel=\"noopener\" style=\"color: #0284c7; text-decoration: underline; font-weight: 500;\">ProMail Kurumsal E-Posta \u00c7\u00f6z\u00fcmleri<\/a><\/li>\n<\/ul>\n<hr style=\"border: 0; border-top: 1px solid #e2e8f0; margin: 30px 0;\" \/>\n<p style=\"line-height: 1.8; color: #334155; margin-bottom: 18px; font-size: 15px;\"><!-- Schema.org Yap\u0131sal Verisi --><\/p>\n<p style=\"line-height: 1.8; color: #334155; margin-bottom: 18px; font-size: 15px;\"><script type=\"application\/ld+json\"><\/p>\n<p style=\"line-height: 1.8; color: #334155; margin-bottom: 18px; font-size: 15px;\">{<\/p>\n<p style=\"line-height: 1.8; color: #334155; margin-bottom: 18px; font-size: 15px;\">\"@context\": \"https:\/\/schema.org\",<\/p>\n<p style=\"line-height: 1.8; color: #334155; margin-bottom: 18px; font-size: 15px;\">\"@graph\": [<\/p>\n<p style=\"line-height: 1.8; color: #334155; margin-bottom: 18px; font-size: 15px;\">{<\/p>\n<p style=\"line-height: 1.8; color: #334155; margin-bottom: 18px; font-size: 15px;\">\"@type\": \"HowTo\",<\/p>\n<p style=\"line-height: 1.8; color: #334155; margin-bottom: 18px; font-size: 15px;\">\"name\": \"Yandex'ten ProMail'e Kurumsal Mail Nas\u0131l Ta\u015f\u0131n\u0131r?\",<\/p>\n<p style=\"line-height: 1.8; color: #334155; margin-bottom: 18px; font-size: 15px;\">\"description\": \"Yandex 360 altyap\u0131s\u0131ndan ProMail kurumsal e-posta servisine s\u0131f\u0131r kesintiyle e-posta verisi ta\u015f\u0131ma ad\u0131mlar\u0131.\",<\/p>\n<p style=\"line-height: 1.8; color: #334155; margin-bottom: 18px; font-size: 15px;\">\"step\": [<\/p>\n<p style=\"line-height: 1.8; 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