{"id":444,"date":"2026-10-16T13:57:22","date_gmt":"2026-10-16T13:57:22","guid":{"rendered":"https:\/\/www.promail.com.tr\/bilgi-bankasi\/?p=444"},"modified":"2026-10-16T21:40:37","modified_gmt":"2026-10-16T21:40:37","slug":"en-sik-karsilasilan-e-posta-kurulum-hatalari-ve-cozumleri-0x800ccc0e-550-relay-ssl","status":"publish","type":"post","link":"https:\/\/www.promail.com.tr\/bilgi-bankasi\/en-sik-karsilasilan-e-posta-kurulum-hatalari-ve-cozumleri-0x800ccc0e-550-relay-ssl\/","title":{"rendered":"En S\u0131k Kar\u015f\u0131la\u015f\u0131lan E-Posta Kurulum Hatalar\u0131 ve \u00c7\u00f6z\u00fcmleri (0x800CCC0E, 550 Relay, SSL)"},"content":{"rendered":"

E-posta istemcisi (Outlook, Apple Mail, Thunderbird veya ak\u0131ll\u0131 telefonlar) kurulumu yaparken yanl\u0131\u015f bir port numaras\u0131, eksik bir kimlik do\u011frulama tiki veya ISS kaynakl\u0131 bir k\u0131s\u0131tlama nedeniyle \u00e7e\u015fitli hata kodlar\u0131yla kar\u015f\u0131la\u015f\u0131labilir.<\/p>\n

A\u015fa\u011f\u0131da, kurumsal e-posta kullan\u0131c\u0131lar\u0131n\u0131n en s\u0131k kar\u015f\u0131la\u015ft\u0131\u011f\u0131 8 kritik hata kodunu, ortaya \u00e7\u0131k\u0131\u015f nedenlerini ve ad\u0131m ad\u0131m kesin \u00e7\u00f6z\u00fcm yollar\u0131n\u0131 bulabilirsiniz.<\/p>\n

\n

Hata Kodlar\u0131 ve H\u0131zl\u0131 Te\u015fhis Tablosu<\/h2>\n
\n\n\n\n\n\n\n\n\n\n\n
Hata Kodu \/ Mesaj<\/th>\nAna Neden<\/th>\nH\u0131zl\u0131 \u00c7\u00f6z\u00fcm<\/th>\n<\/tr>\n<\/thead>\n
0x800CCC0E<\/strong><\/td>\nPort kapal\u0131 veya g\u00fcvenlik duvar\u0131 engeli<\/td>\nPort 25 yerine 587 (STARTTLS)<\/strong> veya 465 (SSL)<\/strong> kullan\u0131n.<\/td>\n<\/tr>\n
550 Relay Access Denied<\/strong><\/td>\nGiden sunucu kimlik do\u011frulamas\u0131 eksik<\/td>\nDi\u011fer Ayarlar > Giden Sunucusu > “Kimlik do\u011frulamas\u0131 gerekiyor” kutucu\u011funu i\u015faretleyin.<\/td>\n<\/tr>\n
0x800CCC0F<\/strong><\/td>\nSunucu ba\u011flant\u0131 zaman a\u015f\u0131m\u0131 (Timeout)<\/td>\nAntivir\u00fcs e-posta taramas\u0131n\u0131 ge\u00e7ici kapat\u0131n, sunucu zaman a\u015f\u0131m\u0131 s\u00fcresini 1 dakikaya \u00e7\u0131kar\u0131n.<\/td>\n<\/tr>\n
SSL Sertifika Uyar\u0131s\u0131<\/strong><\/td>\nAlan ad\u0131 – Sertifika CN uyu\u015fmazl\u0131\u011f\u0131<\/td>\nSunucu adresi kutular\u0131na mail.ornekalanadi.com<\/code> yerine mail.promail.com.tr<\/code> yaz\u0131n.<\/td>\n<\/tr>\n
Kimlik Do\u011frulama Ba\u015far\u0131s\u0131z<\/strong><\/td>\nYanl\u0131\u015f \u015fifre veya 2FA aktifli\u011fi<\/td>\n2FA aktifse normal \u015fifre yerine Webmail’den \u00fcretilen Uygulama Parolas\u0131<\/strong>‘n\u0131 girin.<\/td>\n<\/tr>\n
552 Mailbox is full<\/strong><\/td>\nPosta kutusu kotas\u0131 dolmu\u015f<\/td>\nProMail M\u00fc\u015fteri Paneli’nden ilgili e-postan\u0131n kotas\u0131n\u0131 y\u00fckseltin veya eski mailleri silin.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n
\n

1. 0x800CCC0E Hatas\u0131: “Gelen\/Giden sunucusuna ba\u011flan\u0131lam\u0131yor”<\/h2>\n

Hatan\u0131n Sebebi:<\/h3>\n

Bu hata, istemcinizin sunucunun belirtti\u011finiz portuna fiziksel socket ba\u011flant\u0131s\u0131 kuramad\u0131\u011f\u0131n\u0131 g\u00f6sterir. T\u00fcrkiye’deki internet servis sa\u011flay\u0131c\u0131lar\u0131 (T\u00fcrk Telekom, Superonline, Vodafone vb.) spam ile m\u00fccadele amac\u0131yla Port 25<\/strong>‘i bireysel ve dinamik IP’lere tamamen kapatm\u0131\u015ft\u0131r.<\/p>\n

Ad\u0131m Ad\u0131m \u00c7\u00f6z\u00fcm:<\/h3>\n
    \n
  1. Outlook’ta Dosya > Hesap Ayarlar\u0131 > Hesap Ayarlar\u0131<\/strong> men\u00fcs\u00fcne gidin.<\/li>\n
  2. E-posta adresinize \u00e7ift t\u0131klay\u0131n ve sa\u011f alttaki “Di\u011fer Ayarlar”<\/strong> butonuna bas\u0131n.<\/li>\n
  3. Geli\u015fmi\u015f<\/strong> sekmesine ge\u00e7in.<\/li>\n
  4. Giden Sunucu (SMTP) portundaki 25<\/code> de\u011ferini silip 587<\/code><\/strong> yaz\u0131n.<\/li>\n
  5. \u015eifreli ba\u011flant\u0131 t\u00fcr\u00fc olarak STARTTLS<\/strong> (veya TLS<\/em>) se\u00e7in.<\/li>\n
  6. E\u011fer \u015firket a\u011f\u0131n\u0131zda 587 portu k\u0131s\u0131tl\u0131ysa, portu 465<\/code><\/strong> ve \u015fifrelemeyi SSL \/ TLS<\/strong> yap\u0131n.<\/li>\n
  7. Tamam diyerek test edin.<\/li>\n<\/ol>\n
    \n

    2. “550 Relay Access Denied” veya “550 Relaying not permitted”<\/h2>\n

    Hatan\u0131n Sebebi:<\/h3>\n

    ProMail sunucular\u0131, spam g\u00f6nderimini \u00f6nlemek i\u00e7in giden iletilerde kullan\u0131c\u0131 ad\u0131 ve \u015fifre do\u011frulamas\u0131 (SMTP Authentication) talep eder. E\u011fer istemciniz e-posta g\u00f6nderirken \u015fifrenizi sunucuya iletmezse sunucu bu iletinin yetkisiz oldu\u011funu varsayarak 550 koduyla reddeder.<\/p>\n

    Ad\u0131m Ad\u0131m \u00c7\u00f6z\u00fcm:<\/h3>\n
      \n
    1. Di\u011fer Ayarlar > Giden Sunucusu (Outgoing Server)<\/strong> sekmesine ge\u00e7in.<\/li>\n
    2. “Giden sunucum (SMTP) i\u00e7in kimlik do\u011frulamas\u0131 gerekiyor”<\/strong> kutucu\u011funu \u0130\u015eARETLEY\u0130N<\/strong>.<\/li>\n
    3. “Gelen posta sunucumla ayn\u0131 ad ayarlar\u0131n\u0131 kullan”<\/strong> se\u00e7ene\u011fini aktif edin.<\/li>\n
    4. iPhone kullan\u0131yorsan\u0131z: Ayarlar > Mail > Hesaplar > ProMail > SMTP<\/strong> yolunu izleyin; “\u0130ste\u011fe Ba\u011fl\u0131” yazsa bile Kullan\u0131c\u0131 Ad\u0131 ve \u015eifrenizi mutlaka doldurun.<\/li>\n<\/ol>\n
      \n

      3. G\u00fcvenlik \/ SSL Sertifikas\u0131 G\u00fcven Uyar\u0131s\u0131<\/h2>\n

      Hatan\u0131n Sebebi:<\/h3>\n

      “Ba\u011fland\u0131\u011f\u0131n\u0131z sunucu do\u011frulanamayan bir g\u00fcvenlik sertifikas\u0131 kullan\u0131yor. Hedef as\u0131l ad\u0131 yanl\u0131\u015f.”<\/em><\/p>\n

      Bu uyar\u0131, e-posta istemcinizin ba\u011fland\u0131\u011f\u0131 sunucu adresi (mail.ornekalanadi.com<\/code>) ile sunucunun sundu\u011fu SSL sertifikas\u0131ndaki alan ad\u0131 (*.promail.com.tr<\/code>) e\u015fle\u015fmedi\u011finde ortaya \u00e7\u0131kar.<\/p>\n

      Ad\u0131m Ad\u0131m \u00c7\u00f6z\u00fcm:<\/h3>\n