ProMail m\u00fc\u015fteri panelinde:<\/p>\n
Panel hesab\u0131na giri\u015f yapabilen yetkili kullan\u0131c\u0131lar.<\/p>\n
\n\u0130pucu: Baz\u0131 ekranlarda gecikmi\u015f\/\u00f6denmemi\u015f faturalar \u201c\u00f6ncelikli\u201d olarak ayr\u0131ca listelenebilir.<\/p>\n<\/blockquote>\n
\n2) Fatura \u0130ndirme \/ Fatura Detay\u0131 G\u00f6r\u00fcnt\u00fcleme<\/h2>\n
\n
- Fatura listesinde ilgili sat\u0131r\u0131n sa\u011f\u0131ndaki Fatura<\/strong> butonuna t\u0131klay\u0131n.<\/li>\n
- A\u00e7\u0131lan ekranda fatura detaylar\u0131n\u0131 inceleyin.<\/li>\n
- Varsa \u201c\u0130ndir \/ PDF\u201d gibi se\u00e7enekle faturay\u0131 cihaz\u0131n\u0131za kaydedin.<\/li>\n<\/ol>\n
Ne zaman i\u015fe yarar?<\/strong><\/p>\n
\n
- Muhasebeye iletmek,<\/li>\n
- Resmi kay\u0131t tutmak,<\/li>\n
- \u00d6deme \u00f6ncesi kontrol (tutar\/kalem) yapmak i\u00e7in.<\/li>\n<\/ul>\n
\n3) \u00d6deme Yapma (Gecikmi\u015f veya A\u00e7\u0131k Fatura)<\/h2>\n
Panel ekran\u0131ndaki \u201cSon \u00d6deme Tarihi Ge\u00e7mi\u015f Faturalar\u201d alan\u0131ndan \u00f6deme:<\/strong><\/p>\n
\n
- Panel<\/strong> sayfas\u0131na girin.<\/li>\n
- \u201cSon \u00d6deme Tarihi Ge\u00e7mi\u015f Faturalar<\/strong>\u201d b\u00f6l\u00fcm\u00fcnde \u00f6demek istedi\u011finiz sat\u0131r\u0131 bulun.<\/li>\n
- Sat\u0131r\u0131n sa\u011f\u0131ndaki \u00d6deme<\/strong> butonuna t\u0131klay\u0131n.<\/li>\n
- \u00d6deme ad\u0131mlar\u0131n\u0131 tamamlay\u0131n.<\/li>\n
- \u00d6deme sonras\u0131 tekrar Faturalar\u0131m<\/strong> b\u00f6l\u00fcm\u00fcnden durumun g\u00fcncellendi\u011fini kontrol edin.<\/li>\n<\/ol>\n
Faturalar\u0131m men\u00fcs\u00fcnden \u00f6deme:<\/strong><\/p>\n
\n
- Faturalar\u0131m<\/strong> \u2192 ilgili fatura sat\u0131r\u0131 \u2192 \u00d6deme<\/strong> (varsa)<\/li>\n
- \u00d6deme ad\u0131mlar\u0131n\u0131 tamamlay\u0131n.<\/li>\n<\/ol>\n
\nNot: \u00d6deme sonras\u0131 durumun yans\u0131mas\u0131 baz\u0131 durumlarda birka\u00e7 dakika s\u00fcrebilir. Sayfay\u0131 yenileyerek kontrol edin.<\/p>\n<\/blockquote>\n
\n4) Hizmet Yenileme (Yenile) ile Fatura \u0130li\u015fkisi<\/h2>\n
Baz\u0131 hizmetlerde liste ekran\u0131nda Yenile<\/strong> butonu g\u00f6r\u00fcnebilir (\u00f6rn. Hizmetlerim sayfas\u0131nda). Bu buton genellikle:<\/p>\n
\n
- Yenileme s\u00fcrecini ba\u015flat\u0131r,<\/li>\n
- Gerekli ise ilgili yenileme faturas\u0131n\u0131 olu\u015fturur\/\u00f6deme ad\u0131m\u0131na y\u00f6nlendirir.<\/li>\n<\/ul>\n
Yenileme ad\u0131m\u0131 (genel ak\u0131\u015f):<\/strong><\/p>\n
\n
- Hizmetlerim<\/strong> \u2192 ilgili hizmet sat\u0131r\u0131 \u2192 Yenile<\/strong><\/li>\n
- Yenileme ko\u015fullar\u0131n\u0131 kontrol edin<\/li>\n
- \u00d6deme ad\u0131m\u0131n\u0131 tamamlay\u0131n<\/li>\n
- Sonras\u0131nda Faturalar\u0131m<\/strong> ekran\u0131ndan yenilemeye ait faturay\u0131 g\u00f6r\u00fcnt\u00fcleyin.<\/li>\n<\/ol>\n
\nS\u0131k Yap\u0131lan Hatalar ve \u00c7\u00f6z\u00fcmler<\/h1>\n
\u201c\u00d6deme yapt\u0131m ama hala bor\u00e7 g\u00f6r\u00fcn\u00fcyor\u201d<\/h3>\n
\n
- Sayfay\u0131 yenileyin ve Faturalar\u0131m<\/strong> b\u00f6l\u00fcm\u00fcn\u00fc kontrol edin.<\/li>\n
- H\u00e2l\u00e2 g\u00f6r\u00fcn\u00fcyorsa Teknik Destek \u2192 Muhasebe<\/strong> departman\u0131ndan destek bildirimi a\u00e7\u0131n.<\/li>\n<\/ul>\n
\u201cFatura butonuna bas\u0131nca a\u00e7\u0131lm\u0131yor\u201d<\/h3>\n
\n
- Taray\u0131c\u0131 pop-up engelleyici kapal\u0131 olsun.<\/li>\n
- Farkl\u0131 taray\u0131c\u0131 ile deneyin (Chrome\/Safari\/Edge).<\/li>\n<\/ul>\n
\u201cHizmetim \u2018Beklemede\u2019 g\u00f6r\u00fcn\u00fcyor\u201d<\/h3>\n
\n
- Genellikle \u00f6deme\/aktivasyon ad\u0131m\u0131 bekleniyordur.<\/li>\n
- \u00d6nce Faturalar\u0131m<\/strong> ve Panel \u2192 Gecikmi\u015f Faturalar<\/strong> b\u00f6l\u00fcm\u00fcn\u00fc kontrol edin.<\/li>\n<\/ul>\n
\nDestek Talebi A\u00e7arken (Muhasebe i\u00e7in \u00f6nerilen bilgi)<\/h1>\n
\u00d6deme\/fatura konusu i\u00e7in destek a\u00e7acaksan\u0131z, mesaj\u0131n\u0131za \u015funlar\u0131 ekleyin:<\/p>\n
\n
- Fatura numaras\u0131 (\u00f6rn. N2597 gibi)<\/li>\n
- \u00d6deme tarihi\/saati<\/li>\n
- \u00d6denen tutar<\/li>\n
- Varsa ekran g\u00f6r\u00fcnt\u00fcs\u00fc \/ dekont<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"
Ama\u00e7 ProMail m\u00fc\u015fteri panelinde: Faturalar\u0131 listelemek, Fatura detay\u0131n\u0131 g\u00f6r\u00fcnt\u00fclemek\/indirmek, \u00d6deme yapmak, Hizmet yenileme (yenile) i\u015flemlerini y\u00f6netmek. Kimler yapabilir? Panel hesab\u0131na giri\u015f yapabilen yetkili kullan\u0131c\u0131lar. Men\u00fc Yolu Faturalar\u0131m (\u00fcst men\u00fc) Alternatif h\u0131zl\u0131 yol: Panel \u2192 Son \u00d6deme Tarihi Ge\u00e7mi\u015f Faturalar b\u00f6l\u00fcm\u00fcnden 1) Faturalar\u0131m\u0131 G\u00f6r\u00fcnt\u00fcleme \u00dcst men\u00fcden Faturalar\u0131m sekmesine t\u0131klay\u0131n. Fatura listenizde; fatura numaras\u0131, tarih, tutar ve […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[63],"class_list":["post-366","post","type-post","status-publish","format-standard","hentry","category-musteri-paneli-kullanimi","tag-promail-musteri-paneli-fatura-islemleri"],"_links":{"self":[{"href":"https:\/\/www.promail.com.tr\/bilgi-bankasi\/wp-json\/wp\/v2\/posts\/366","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.promail.com.tr\/bilgi-bankasi\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.promail.com.tr\/bilgi-bankasi\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.promail.com.tr\/bilgi-bankasi\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.promail.com.tr\/bilgi-bankasi\/wp-json\/wp\/v2\/comments?post=366"}],"version-history":[{"count":1,"href":"https:\/\/www.promail.com.tr\/bilgi-bankasi\/wp-json\/wp\/v2\/posts\/366\/revisions"}],"predecessor-version":[{"id":367,"href":"https:\/\/www.promail.com.tr\/bilgi-bankasi\/wp-json\/wp\/v2\/posts\/366\/revisions\/367"}],"wp:attachment":[{"href":"https:\/\/www.promail.com.tr\/bilgi-bankasi\/wp-json\/wp\/v2\/media?parent=366"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.promail.com.tr\/bilgi-bankasi\/wp-json\/wp\/v2\/categories?post=366"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.promail.com.tr\/bilgi-bankasi\/wp-json\/wp\/v2\/tags?post=366"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}