{"id":331,"date":"2026-06-03T12:23:58","date_gmt":"2026-06-03T12:23:58","guid":{"rendered":"https:\/\/www.promail.com.tr\/bilgi-bankasi\/?p=331"},"modified":"2026-06-03T13:15:12","modified_gmt":"2026-06-03T13:15:12","slug":"promail-musteri-paneli-nedir-panelde-hangi-islemler-yapilabilir","status":"publish","type":"post","link":"https:\/\/www.promail.com.tr\/bilgi-bankasi\/promail-musteri-paneli-nedir-panelde-hangi-islemler-yapilabilir\/","title":{"rendered":"ProMail M\u00fc\u015fteri Paneli Nedir? Panelde Hangi \u0130\u015flemler Yap\u0131labilir?"},"content":{"rendered":"<h3 data-section-id=\"yngy7g\" data-start=\"297\" data-end=\"305\">Ama\u00e7<\/h3>\n<p data-start=\"306\" data-end=\"452\">M\u00fc\u015fteri paneline giri\u015f yapan kullan\u0131c\u0131n\u0131n; hizmetlerini, alan adlar\u0131n\u0131, faturalar\u0131n\u0131 ve destek taleplerini nereden y\u00f6netece\u011fini h\u0131zl\u0131ca \u00f6\u011frenmesi. ProMail M\u00fc\u015fteri<\/p>\n<h3 data-section-id=\"tkjaqk\" data-start=\"454\" data-end=\"490\">Paneldeki ana men\u00fcler (\u00fcst men\u00fc)<\/h3>\n<p data-start=\"491\" data-end=\"544\">Panelin \u00fcst b\u00f6l\u00fcm\u00fcnde a\u015fa\u011f\u0131daki ana men\u00fcler yer al\u0131r:<\/p>\n<ul data-start=\"546\" data-end=\"984\">\n<li data-section-id=\"kjd7nk\" data-start=\"546\" data-end=\"638\"><strong data-start=\"548\" data-end=\"558\">Panel:<\/strong> Genel \u00f6zet ekran\u0131 (hesap bilgileri, \u00f6zet, a\u00e7\u0131k destek talepleri, faturalar vb.)<\/li>\n<li data-section-id=\"1dqinl8\" data-start=\"639\" data-end=\"684\"><strong data-start=\"641\" data-end=\"656\">Bilgilerim:<\/strong> \u00dcyelik \/ hesap bilgileriniz<\/li>\n<li data-section-id=\"axqhgh\" data-start=\"685\" data-end=\"753\"><strong data-start=\"687\" data-end=\"703\">Hizmetlerim:<\/strong> Sat\u0131n ald\u0131\u011f\u0131n\u0131z e-posta hizmetleri (paketleriniz)<\/li>\n<li data-section-id=\"1ocjh1f\" data-start=\"754\" data-end=\"797\"><strong data-start=\"756\" data-end=\"772\">Domainlerim:<\/strong> Alan adlar\u0131n\u0131z\u0131n listesi<\/li>\n<li data-section-id=\"hvj519\" data-start=\"798\" data-end=\"842\"><strong data-start=\"800\" data-end=\"816\">Faturalar\u0131m:<\/strong> Fatura ve \u00f6deme i\u015flemleri<\/li>\n<li data-section-id=\"17zlbvl\" data-start=\"843\" data-end=\"899\"><strong data-start=\"845\" data-end=\"860\">Mesajlar\u0131m:<\/strong> Panel i\u00e7i mesajlar\/bildirimler (varsa)<\/li>\n<li data-section-id=\"7den7m\" data-start=\"900\" data-end=\"955\"><strong data-start=\"902\" data-end=\"920\">Teknik Destek:<\/strong> Destek talepleri (ticket) y\u00f6netimi<\/li>\n<li data-section-id=\"1ikncmr\" data-start=\"956\" data-end=\"984\"><strong data-start=\"958\" data-end=\"968\">\u00c7\u0131k\u0131\u015f:<\/strong> Oturumu kapatma<\/li>\n<\/ul>\n<h3 data-section-id=\"1n1l833\" data-start=\"986\" data-end=\"1036\">Panel ekran\u0131nda g\u00f6r\u00fcnen b\u00f6l\u00fcmler ne i\u015fe yarar?<\/h3>\n<p data-start=\"1037\" data-end=\"1063\"><strong data-start=\"1037\" data-end=\"1063\">1) \u00dcyelik Bilgileriniz<\/strong><\/p>\n<ul data-start=\"1064\" data-end=\"1178\">\n<li data-section-id=\"cfpq3p\" data-start=\"1064\" data-end=\"1107\">Hesap sahibi bilgileri bu alanda g\u00f6r\u00fcn\u00fcr.<\/li>\n<li data-section-id=\"1dwf0be\" data-start=\"1108\" data-end=\"1178\">Sa\u011f \u00fcstte <strong data-start=\"1120\" data-end=\"1131\">D\u00fczenle<\/strong> se\u00e7ene\u011fi ile g\u00fcncellenebilen alanlar olabilir.<\/li>\n<\/ul>\n<p data-start=\"1180\" data-end=\"1235\">Bu kart\u0131n alt k\u0131sm\u0131nda h\u0131zl\u0131 i\u015flem k\u0131sayollar\u0131 bulunur:<\/p>\n<ul data-start=\"1236\" data-end=\"1489\">\n<li data-section-id=\"1y7vvos\" data-start=\"1236\" data-end=\"1285\"><strong data-start=\"1238\" data-end=\"1253\">Bilgilerim:<\/strong> Hesap bilgileri sayfas\u0131na gider<\/li>\n<li data-section-id=\"gc5b2s\" data-start=\"1286\" data-end=\"1347\"><strong data-start=\"1288\" data-end=\"1303\">Yetkililer:<\/strong> Hesaba ba\u011fl\u0131 yetkili kullan\u0131c\u0131lar\u0131 listeler<\/li>\n<li data-section-id=\"1pjrgdw\" data-start=\"1348\" data-end=\"1420\"><strong data-start=\"1350\" data-end=\"1371\">Alt Yetkili Ekle:<\/strong> Yeni alt kullan\u0131c\u0131\/ yetkili ekleme ekran\u0131n\u0131 a\u00e7ar<\/li>\n<li data-section-id=\"uwror6\" data-start=\"1421\" data-end=\"1489\"><strong data-start=\"1423\" data-end=\"1442\">\u015eifre De\u011fi\u015ftir:<\/strong> Panel giri\u015f \u015fifresini de\u011fi\u015ftirme ekran\u0131n\u0131 a\u00e7ar<\/li>\n<\/ul>\n<p data-start=\"1491\" data-end=\"1575\"><strong data-start=\"1491\" data-end=\"1512\">2) Hesap \u00d6zetiniz<\/strong><br \/>\nBu b\u00f6l\u00fcmde k\u0131sayol ba\u011flant\u0131lar ve adet\/tutar \u00f6zetleri bulunur:<\/p>\n<ul data-start=\"1576\" data-end=\"1676\">\n<li data-section-id=\"1denjqk\" data-start=\"1576\" data-end=\"1594\"><strong data-start=\"1578\" data-end=\"1594\">Alan Adlar\u0131m<\/strong><\/li>\n<li data-section-id=\"q6oiqp\" data-start=\"1595\" data-end=\"1620\"><strong data-start=\"1597\" data-end=\"1620\">E-Posta Hizmetlerim<\/strong><\/li>\n<li data-section-id=\"1l8xzpk\" data-start=\"1621\" data-end=\"1637\"><strong data-start=\"1623\" data-end=\"1637\">\u00d6demelerim<\/strong><\/li>\n<li data-section-id=\"1quc9bd\" data-start=\"1638\" data-end=\"1657\"><strong data-start=\"1640\" data-end=\"1657\">Kredi Bakiyem<\/strong><\/li>\n<li data-section-id=\"11iovdx\" data-start=\"1658\" data-end=\"1676\"><strong data-start=\"1660\" data-end=\"1676\">Kalan Borcum<\/strong><\/li>\n<\/ul>\n<p data-start=\"1678\" data-end=\"1702\"><strong data-start=\"1678\" data-end=\"1702\">3) Destek Taleplerim<\/strong><\/p>\n<ul data-start=\"1703\" data-end=\"1859\">\n<li data-section-id=\"1aymu5s\" data-start=\"1703\" data-end=\"1791\">A\u00e7\u0131k destek bildirimi yoksa \u201cA\u00e7\u0131k destek bildiriminiz bulunmamaktad\u0131r\u201d mesaj\u0131 g\u00f6r\u00fcl\u00fcr.<\/li>\n<li data-section-id=\"1n23pr3\" data-start=\"1792\" data-end=\"1859\">Sa\u011f \u00fcstte <strong data-start=\"1804\" data-end=\"1831\">+ Yeni Destek Bildirimi<\/strong> ile yeni talep olu\u015fturulur.<\/li>\n<\/ul>\n<p data-start=\"1861\" data-end=\"1901\"><strong data-start=\"1861\" data-end=\"1901\">4) Son \u00d6deme Tarihi Ge\u00e7mi\u015f Faturalar<\/strong><\/p>\n<ul data-start=\"1902\" data-end=\"2089\">\n<li data-section-id=\"11uvo23\" data-start=\"1902\" data-end=\"1951\">Gecikmi\u015f\/\u00f6denmemi\u015f faturalar burada listelenir.<\/li>\n<li data-section-id=\"157w6hx\" data-start=\"1952\" data-end=\"2089\">Sat\u0131r sonunda genellikle:\n<ul data-start=\"1982\" data-end=\"2089\">\n<li data-section-id=\"ar1f3g\" data-start=\"1982\" data-end=\"2029\"><strong data-start=\"1984\" data-end=\"1993\">\u00d6deme<\/strong> butonu (\u00f6deme i\u015flemine y\u00f6nlendirir)<\/li>\n<li data-section-id=\"ebh9bk\" data-start=\"2032\" data-end=\"2089\"><strong data-start=\"2034\" data-end=\"2044\">Fatura<\/strong> butonu (fatura g\u00f6r\u00fcnt\u00fcleme\/indirme) bulunur.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h3 data-section-id=\"bm9ptx\" data-start=\"2091\" data-end=\"2100\">\u0130pucu<\/h3>\n<p data-start=\"2101\" data-end=\"2190\">M\u00fc\u015fteriniz \u201cNe yapaca\u011f\u0131m?\u201d diye soruyorsa, \u00e7o\u011fu i\u015flem i\u00e7in ba\u015flang\u0131\u00e7 noktalar\u0131 \u015funlard\u0131r:<\/p>\n<ul data-start=\"2191\" data-end=\"2387\">\n<li data-section-id=\"1nm1od9\" data-start=\"2191\" data-end=\"2236\">E-posta hizmeti i\u015flemleri \u2192 <strong data-start=\"2221\" data-end=\"2236\">Hizmetlerim<\/strong><\/li>\n<li data-section-id=\"1cpm59v\" data-start=\"2237\" data-end=\"2277\">Domain\/DNS i\u015flemleri \u2192 <strong data-start=\"2262\" data-end=\"2277\">Domainlerim<\/strong><\/li>\n<li data-section-id=\"c3z8fd\" data-start=\"2278\" data-end=\"2310\">Fatura\/\u00f6deme \u2192 <strong data-start=\"2295\" data-end=\"2310\">Faturalar\u0131m<\/strong><\/li>\n<li data-section-id=\"glbbhx\" data-start=\"2311\" data-end=\"2387\">Destek talebi \u2192 <strong data-start=\"2329\" data-end=\"2346\">Teknik Destek<\/strong> veya <strong data-start=\"2352\" data-end=\"2387\">Panel &gt; + Yeni Destek Bildirimi<\/strong><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Ama\u00e7 M\u00fc\u015fteri paneline giri\u015f yapan kullan\u0131c\u0131n\u0131n; hizmetlerini, alan adlar\u0131n\u0131, faturalar\u0131n\u0131 ve destek taleplerini nereden y\u00f6netece\u011fini h\u0131zl\u0131ca \u00f6\u011frenmesi. ProMail M\u00fc\u015fteri Paneldeki ana men\u00fcler (\u00fcst men\u00fc) Panelin \u00fcst b\u00f6l\u00fcm\u00fcnde a\u015fa\u011f\u0131daki ana men\u00fcler yer al\u0131r: Panel: Genel \u00f6zet ekran\u0131 (hesap bilgileri, \u00f6zet, a\u00e7\u0131k destek talepleri, faturalar vb.) Bilgilerim: \u00dcyelik \/ hesap bilgileriniz Hizmetlerim: Sat\u0131n ald\u0131\u011f\u0131n\u0131z e-posta hizmetleri (paketleriniz) [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[44,43],"class_list":["post-331","post","type-post","status-publish","format-standard","hentry","category-musteri-paneli-kullanimi","tag-panel-kullanimi","tag-promail-musteri-paneli"],"_links":{"self":[{"href":"https:\/\/www.promail.com.tr\/bilgi-bankasi\/wp-json\/wp\/v2\/posts\/331","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.promail.com.tr\/bilgi-bankasi\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.promail.com.tr\/bilgi-bankasi\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.promail.com.tr\/bilgi-bankasi\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.promail.com.tr\/bilgi-bankasi\/wp-json\/wp\/v2\/comments?post=331"}],"version-history":[{"count":2,"href":"https:\/\/www.promail.com.tr\/bilgi-bankasi\/wp-json\/wp\/v2\/posts\/331\/revisions"}],"predecessor-version":[{"id":333,"href":"https:\/\/www.promail.com.tr\/bilgi-bankasi\/wp-json\/wp\/v2\/posts\/331\/revisions\/333"}],"wp:attachment":[{"href":"https:\/\/www.promail.com.tr\/bilgi-bankasi\/wp-json\/wp\/v2\/media?parent=331"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.promail.com.tr\/bilgi-bankasi\/wp-json\/wp\/v2\/categories?post=331"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.promail.com.tr\/bilgi-bankasi\/wp-json\/wp\/v2\/tags?post=331"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}